Job Vacancy

ZOA Nigeria

Job Title: HR & Admin Officer
Location: Maiduguri, Borno
Programme Summary

• ZOA started setting up operations in Nigeria recently and is supporting IDPs and vulnerable people in Borno state with WaSH and Food Assistance. ZOA operates from its office in Maiduguri.
• In the selection of the beneficiaries, we pay careful attention to include the most vulnerable households.
• Continuously promoting community governance, inclusion, peace and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA’s programme.

Purpose of the Position

• The HR & Admin Officer is responsible for the human resources and administration systems of ZOA Nigeria in order to support smooth organisational functioning and effective project implementation.
• Overall advice and support will be given for HR affairs in all program areas.
• The HR & Admin Officer is part of the support team and reports to the Finance & Admin Manager.
• The position is based in Maiduguri, Borno State.

Key Tasks and Responsibilities
HR procedures and systems:

• Participate in recruitment and appraisal of ZOA Nigeria staff;
• Contribute to the development of efficient and effective HR system, policies and guidelines;
• Ensure an efficient and effective HR system is implemented, in line with ZOA Nigeria policies and guidelines;
• Review and update ZOA Nigeria salary scale and allowance system when needed to ensure ZOA salaries are comparable to those of similar organizations;
• Provide guidance to tax and labor laws, and ensure organizational compliance;
• Review and update, as needed the Local HR Policy Manual to ensure compliance with ZOA’s HR Policy and Nigeria labor laws;
• Advice and support program offices in all aspects of HR;

Other Tasks and Duties:

• Work with line managers and coordinate recruitment of qualified personnel, in keeping with labor laws and ZOA guidelines and attend/support interviews as appropriate;
• Coordinate orientation for each local new hire in line with the local HR manual;
• In coordination with Finance & Admin, ensure that all guests/visitors get proper orientation;
• Maintain a secure personnel file for each staff according to the ZOA Nigeria HR manual; including an up to date employment contract and clear job descriptions;
• Monitor payroll to ensure salary levels are in line with approved salary scale;
• Process and track leave application usage and balances for all staff;
• Oversee use of timesheets by staff and manage timesheets files for all staff;
• Work with supervisors to address personal or performance issues among staff;
• Ensure that exit interviews are conducted and documented for all departing staff;
• Assess training needs among staff and initiate/facilitate training events, as appropriate;
• Initiate timely action to renew personal visa and permits and renew organisation registration and technical agreements;
• Ensure end-of-probation letters are provided to each staff member;
• Ensure effective performance appraisal system is maintained;
• Ensure all developments with visa and permits are known within ZOA;
• Coordinate HR affairs with other organisations (HR Forum or other contacts);
• Initiate and implement a routine ZOA Nigeria Staff newsletter to inform, equip, acknowledge and encourage staff members.
• Any other duty that is reasonably consistent with the key tasks of the function.

External contacts:

• Relevant government office;
• Labor office;
• (I)NGO HR Forum:
• (Labor) Lawyer;

Internal contacts:

• ZOA office and program staff;

CompetenciesKnowledge/Experience:

• University degree in HR or relevant field;
• Proven working experience of 3 – 5 years in human resource management with at least 1 year experience in staff management;
• Affinity with development work and International NGO’s;
• Excellent in English in reading, writing and speaking;
• Excellent in Hausa in reading, writing and speaking;
• Good computer skills (Excel, Word);
• Good knowledge of the Nigeria labor law;

Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA

Skills/Attitude:

• Good verbal and written communication skills;
• Good planning and organizational skills;
• Accurate;
• Able to communicate difficult news in a clear, concise and professional way;
• Can keep information confidential;
• Focused on the well being of the employees;
• Flexible and adaptable;
• Able to work under pressures and meet deadlines;
• Ability to work individual as well as in a team;
• Ability to work in a multi-cultural setting;

How to Apply
Interested and qualified candidates should send their CV’s and motivation letters with “HR & Admin Officer, Maiduguri” in the subject to: hr.zoanigeria@gmail.com

Application Deadline: 4th August, 2017.